Privacy Policy
This privacy statement was last updated on 16. March 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://kukumba.cool/en/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
- A home or other physical address, including street name and name of a city or town
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Die Speicherung personenbezogener Daten erfolgt nur so lange, wie dies zur Abwicklung von Bestellungen, zur Bereitstellung von Kundenkonten, zur Bearbeitung von Anfragen oder zur Erfüllung gesetzlicher Verpflichtungen erforderlich ist. Gesetzliche Aufbewahrungsfristen, insbesondere aus dem Handels- und Steuerrecht, werden dabei eingehalten. Nach Wegfall des Verarbeitungszwecks oder Ablauf der gesetzlichen Fristen werden die Daten gelöscht, sofern keine weitere rechtliche Grundlage besteht.
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Zahlungsbezogene personenbezogene Daten werden so lange gespeichert, wie dies zur Abwicklung von Zahlungen und zur Erfüllung vertraglicher Pflichten erforderlich ist. Darüber hinaus erfolgt eine Aufbewahrung entsprechend gesetzlicher Aufbewahrungspflichten, insbesondere aus dem Handels- und Steuerrecht. Nach Wegfall des Verarbeitungszwecks und Ablauf der gesetzlichen Fristen werden die Daten gelöscht, sofern keine weiteren rechtlichen Verpflichtungen bestehen.
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Daten, die im Rahmen der Registrierung eines Benutzerkontos erhoben werden, werden so lange gespeichert, wie das Benutzerkonto besteht. Nach Löschung des Kontos werden die Daten gelöscht, sofern keine gesetzlichen Aufbewahrungspflichten entgegenstehen.
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- IP Address
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We determine the retention period according to fixed objective criteria: Die für den Versand von Rundschreiben erhobenen personenbezogenen Daten werden so lange gespeichert, wie eine gültige Einwilligung zum Erhalt des Rundschreibens besteht. Nach Abmeldung vom Rundschreiben oder Widerruf der Einwilligung werden die Daten gelöscht, sofern keine gesetzlichen Aufbewahrungspflichten entgegenstehen.
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
- A telephone number
- IP Address
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
- Photos
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Personenbezogene Daten, die zur Unterstützung von Dienstleistungen oder Produkten verarbeitet werden, werden so lange gespeichert, wie dies zur Bearbeitung der Anfrage, zur Erfüllung vertraglicher Verpflichtungen oder zur Dokumentation von Supportfällen erforderlich ist. Darüber hinaus erfolgt eine Aufbewahrung entsprechend gesetzlicher Aufbewahrungspflichten. Nach Wegfall des Zwecks und Ablauf der gesetzlichen Fristen werden die Daten gelöscht.
1.6 To be able to comply with legal obligations
1.6 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We determine the retention period according to fixed objective criteria: Personenbezogene Daten, die zur Erfüllung gesetzlicher Verpflichtungen verarbeitet werden, werden entsprechend den gesetzlichen Aufbewahrungspflichten, insbesondere aus dem Handels- und Steuerrecht, gespeichert. Nach Ablauf der jeweiligen gesetzlichen Fristen werden die Daten gelöscht, sofern keine weiteren rechtlichen Verpflichtungen bestehen.
1.7 Compiling and analyzing statistics for website improvement.
1.7 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We determine the retention period according to fixed objective criteria: Daten, die zur Erstellung und Analyse von Statistiken verarbeitet werden, werden nur so lange gespeichert, wie dies für Analyse- und Optimierungszwecke erforderlich ist. Die Speicherung erfolgt entsprechend den Vorgaben der eingesetzten Analysetools. Nach Ablauf der jeweiligen Speicherfristen werden die Daten gelöscht oder anonymisiert.
1.8 Deliveries
1.8 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Lieferbezogene personenbezogene Daten werden so lange gespeichert, wie dies zur Abwicklung der Lieferung und zur Erfüllung vertraglicher Pflichten erforderlich ist. Darüber hinaus erfolgt eine Aufbewahrung entsprechend gesetzlicher Aufbewahrungspflichten. Nach Wegfall des Zwecks und Ablauf der gesetzlichen Fristen werden die Daten gelöscht.
2. Sharing with other parties
We only share or disclose this data to processors for the following purposes:
Processors
Name: Netcup
Country: Deutschland
Purpose: Bereitstellung und Betrieb der Website, Hosting, Datenspeicherung
Name: DHL Paket GmbH
Country: Deutschland
Purpose: Versand und Zustellung von Bestellungen
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
Kukumba UG (haftungsbeschränkt)
Bahnhofstraße 23
83109 Großkarolinenfeld
Germany
Website: https://kukumba.cool/en/
Email: info@ex.comkukumba.cool
Phone number: -
11. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
